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About Us


Organizational Excellence serves as the trusted internal consulting partner to university leaders as they seek to bring about meaningful change, achieve overall excellence in their respective areas and across the university, and make significant progress toward strategic goals.  


Organizational Excellence serves to guide, facilitate, enable, and foster strategic organizational development and improvement initiatives that are of high-importance and value to the institution.  


The work of Organizational Excellence is guided by the principle of Virginia Tech’s motto – Ut Prosim (That I May Serve).  In service of our motto, we:

  • Build authentic and trusting relationships in all of our work. 
  • Leverage diverse and deep institutional understanding to further organizational excellence in all its forms.
  • Embrace curiosity, collaboration, and open-minded exploration in our work.    
  • Take a holistic and inclusive approach to understanding needs and exploring solutions.  
  • Drive work that will thrive within the holistic system of our university. 


Meet the Team

Amy HoganManaging Consultant 

Amy Hogan

Amy has over 25 years of experience in leadership and organizational development, and has held leadership roles in these areas across multiple industries.  A proud Hokie alum having served the Virginia Tech community for over 15 years, she brings expertise in leadership development, organizational development, change management, and strategic visioning and planning.

Kristina GivensProcess Improvement Senior Consultant

Kristina Givens

Kristina brings over 30 years of professional experience within a variety of industries. Prior to joining Virginia Tech, she spent over 12 years within the hospital setting primarily focusing efforts, in alignment with the strategic initiative, as an educator and leader directing the adaptation and application of Lean methodology, principles, and concepts as a structured approach to managing rapid change and strengthening the culture of continuous improvement.

Rob KneeSenior Consultant 

Rob Knee

Rob has over a decade of experience in organizational change and readiness across public and private sectors throughout North America. As a Hokie alum, he is excited to share his expertise in change management, leadership and culture development, and strategic change as a partner to support the ongoing development and transformation taking place across Virginia Tech

Mohammed Al rezqGraduate Student Intern

Mohammed Al rezq

Mohammed Alrezq is a Ph.D. student in the Grado Department of Industrial and Systems Engineering at Virginia Tech. Alrezq holds B.S. and M.S. degrees in Industrial Engineering. His research interests revolve around Organizational Excellence with a focus on continuous improvement methodologies and the application of data science/analytics within organizational and social contexts. He has published several conference proceedings and a peer-reviewed journal article. Alrezq is an active member of professional societies, including the Institute of Industrial and Systems Engineers and The American Society for Engineering Management. Alrezq’s goal is to leverage continuous improvement methodologies and data science/analytics to enhance system productivity outcomes. 

Yasmine ElfekiGraduate Student Intern

Yasmine Elfeki

Yasmine is a fourth year Industrial/Organizational Psychology PhD student. Her research interests include gender and leadership perceptions. She explores the experiences and the perceptions of individuals with stigmatized social identities, such as women and minorities in leadership. She has a Masters degree in international human resource management. Last semester she defended her I/O psychology Masters thesis, on stereotype threat effects on women leaders’ performance, and the buffering role of positive gender identity.